Terms of service

Last Updated: December 1, 2025

Welcome to TechTronic.ca. By accessing or using our website and services, or by placing an order, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. Overview

These Terms apply to all users of TechTronic.ca, including customers, visitors, and contributors.
If you do not agree to these Terms, please do not use the website or purchase products.

TechTronic.ca is hosted on Shopify and works with trusted third-party fulfillment partners (e.g., CJdropshipping) for order processing, shipping, and delivery. TechTronic.ca remains responsible for your order from purchase to delivery.

2. Eligibility

By using our website or placing an order, you confirm that:

  • You are at least the age of majority in your province/territory, or have parental consent.

  • All information provided during checkout is accurate, complete, and current.

  • You will not use our website or products for illegal or unauthorized purposes.

3. Products & Availability

  • Product descriptions, images, and pricing are accurate to the best of our knowledge, but errors may occur.

  • Products are subject to availability.

  • We may limit, refuse, or cancel orders, including those from resellers, distributors, or suspicious accounts.

  • We may modify or discontinue any product at any time without notice.

4. Shipping & Delivery

  • Orders are fulfilled through third-party partners.

  • Estimated delivery times are guidelines and may vary due to customs, carrier delays, weather, high-volume periods, or incorrect addresses.

  • Shipping policies, fees, and responsibilities are described in our Shipping Policy.

5. Returns, Refunds & Cancellations

  • All returns, refunds, and cancellations must follow our Refund Policy.

  • Eligible reasons for returns or refunds include defective, damaged, or incorrect items, or orders significantly delayed beyond estimated delivery times.

  • TechTronic.ca reserves the right to deny claims that do not meet policy requirements.

6. Third-Party Services

  • We may use third-party services for payments, fulfillment, tracking, and analytics.

  • Each provider has its own terms and privacy practices.

  • TechTronic.ca is not responsible for issues caused by third-party services.

7. User Content

By submitting reviews, comments, or other content, you grant TechTronic.ca a non-exclusive, royalty-free, transferable license to use, publish, modify, and distribute the content.
You agree that submissions:

  • Do not violate copyright, trademark, or personal rights.

  • Are not unlawful, defamatory, harassing, or harmful.

  • May be moderated or removed at TechTronic.ca’s discretion.

8. Accuracy & Errors

We may correct typographical errors, pricing mistakes, or product description inaccuracies at any time. Orders may be canceled if such errors occur.

9. Limitation of Liability

To the fullest extent allowed by Canadian law, TechTronic.ca and its partners are not liable for:

  • Indirect, incidental, or consequential damages.

  • Delays from carriers, customs, or third-party logistics.

  • Losses resulting from use or inability to use our website or products.

Your sole remedy for dissatisfaction is to discontinue use of our services.

10. Changes to Terms

TechTronic.ca may update these Terms at any time. Updates take effect immediately upon posting. It is your responsibility to review this page periodically.

11. Contact Information

For questions regarding these Terms:

Email: TechTronic11@hotmail.com
Phone: 647-227-7501
Address: 1731 Victoria Park Avenue, Scarborough, ON, M1R 1S1, Canada