Shipping policy

Thank you for shopping with TechTronic.ca. This Shipping Policy explains how we process, fulfill, and deliver your orders.

1. Shipping Coverage

We currently ship to Canada and the United States.

If you are unsure whether we can deliver to your address, please contact us before placing your order.

2. Estimated Delivery Times

Notes:

• Delivery times are estimates and may vary due to postal volume, weather, customs processing, or other factors beyond our control.

• Some items may ship from warehouses closer to your location, which can result in faster delivery.

3. Shipping Costs

• Many items include free standard shipping to both Canada and the United States.

• Any shipping fees will be displayed at checkout before completing your order.

• Expedited or priority shipping may be available on select items for an additional charge.

• All shipping costs are automatically calculated at checkout.

4. Order Processing

• Orders are processed within 1–5 business days after payment confirmation.

• Orders are not processed on weekends or Canadian public holidays.

• Processing times may be longer during high-volume periods or depending on item availability.

• Once your order is processed and shipped, you will receive a confirmation email with tracking information.

5. Fulfillment & Tracking

• Orders are fulfilled by trusted third-party partners.

• A tracking number will be emailed once your order is dispatched.

• Tracking updates may take 24–72 hours to appear after shipment.

• All orders include tracking whenever possible.

6. Customs, Duties & Taxes

For Canadian Customers: Some items may be shipped from warehouses outside Canada. Customers are responsible for any additional charges, including:

• GST/HST • Import duties • Brokerage or handling fees

For USA Customers: Items shipped to the United States may be subject to customs duties, import taxes, or other fees imposed by U.S. Customs and Border Protection. These charges are the responsibility of the customer and are not included in your order total. TechTronic.ca is not responsible for any customs charges, delays, or fees.

Please contact your local customs office for details on potential charges.

7. Delays & Lost Packages

Possible delays may occur due to:

• Customs inspections • Postal service disruptions • Severe weather or natural events • High seasonal volume • Carrier processing delays • Cross-border processing (for international shipments)

Lost packages: If your tracking shows no updates or your order exceeds the estimated delivery window, contact us. We will work with our fulfillment partners to arrange a replacement or refund, depending on the situation.

8. Incorrect Addresses & Undeliverable Packages

• Ensure all address information is accurate when placing your order.

• Orders returned due to incorrect or incomplete addresses may require additional shipping charges for reshipment.

• For USA orders, ensure your address is complete and includes apartment/suite numbers if applicable.

9. Contact Information

For questions about shipping, contact us at:

Email: TechTronic11@hotmail.com
Phone: 647-227-7501
Address: 1731 Victoria Park Avenue, Scarborough, ON, M1R 1S1, Canada

10. Policy Updates

TechTronic.ca may update this Shipping Policy at any time to reflect changes in carriers, fulfillment procedures, or operational needs.

By placing an order on our website, you agree to this Shipping Policy.