Privacy policy
Last updated: December 1st, 2025
TechTronic.ca (“we,” “us,” or “our”) operates this website and online store (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Services.
By using our Services, you consent to the practices described in this Privacy Policy.
1. Personal Information We Collect
“Personal information” is data that identifies you or can reasonably be linked to you. We may collect:
Contact Information: Name, shipping/billing address, email, phone number
Financial Information: Payment method, card details, transaction information
Account Information: Username, password, preferences, settings
Order & Transaction Data: Items purchased, added to cart, returned, or exchanged
Communications: Messages to customer support or inquiries
Device & Usage Information: IP address, browser type, device identifiers, and interactions on our site
2. How We Collect Information
We may obtain information through:
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Directly from You: When creating accounts, making purchases, or contacting support.
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Automatically: Through cookies, analytics, and website usage tracking.
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Third-Party Service Providers: Payment processors, fulfillment partners, analytics, and cloud providers.
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Marketing & Integrations: If you choose to connect third-party services or opt-in for promotions.
3. How We Use Your Information
We use personal information to:
Provide & Improve Services: Process orders, manage accounts, fulfill shipping and returns, remember preferences, improve functionality.
Marketing & Advertising: Send promotional emails and personalized product recommendations (you may opt out at any time).
Security & Fraud Prevention: Detect and prevent unauthorized activity, verify accounts.
Customer Support & Communications: Respond to inquiries, provide updates, maintain relationships.
Legal Compliance: Respond to legal obligations, enforce policies, or defend our rights.
4. How We Share Your Information
We may share personal information with:
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Service Providers: For order fulfillment, payment processing, analytics, IT support, and cloud storage.
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Marketing & Business Partners: To provide relevant advertising or personalized offers.
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At Your Direction or Consent: For shipping, payments, or social login integrations.
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Legal Compliance: When required by law, business transfers, or to protect rights.
We do not sell personal information to third parties.
5. Relationship with Third-Party Platforms
Our Services are hosted by Shopify, which processes personal data necessary to operate and improve the store.
Third-party services may combine information across multiple merchants for analytics and features.
Learn more about Shopify’s privacy practices: https://privacy.shopify.com
6. Third-Party Websites & Links
Our website may link to external websites. We are not responsible for their privacy practices.
Please review their privacy policies before providing personal information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of majority.
We do not knowingly collect personal information from minors.
If a minor’s information is collected, please contact us for deletion.
8. Security & Data Retention
We use commercially reasonable measures to protect your data.
We retain personal information only as long as necessary for:
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Account management
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Legal or regulatory obligations
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Order history or dispute resolution
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Business operational needs
9. Your Rights & Choices
Depending on your location, you may have rights to:
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Access, correct, or delete personal information
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Receive a copy of your data
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Opt-out of marketing communications
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Manage cookies and tracking preferences
We may require verification before processing requests. Exercising your rights will not result in discrimination.
10. International Data Transfers
Personal information may be transferred to countries outside your residence.
We use recognized safeguards such as Standard Contractual Clauses or equivalent protections where required.
11. Updates to this Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with the “Last Updated” date.
12. Contact Us
For questions, privacy requests, or concerns:
Email: TechTronic11@hotmail.com
Phone: 647-227-7501
Address: 1731 Victoria Park Avenue, Scarborough, ON, M1R 1S1, Canada